Post Op Lymphatic Massage: Verify Your Therapist Is Licensed – And What To Do If They Aren’t
Post Op Lymphatic Massage:
How to Verify Your Therapist Is Licensed –
And What To Do If They Aren’t
The prevalence of unlicensed people in the post op recovery industry is rampant – and it is a HUGE RISK to public health.
Massage boards around the country – especially in Florida – are aware of the problem, and for the most part they are doing NOTHING to protect the public.
Why is nothing being done?
The reason nothing is being done about people operating post op massage businesses illegally is that in order for a massage board or department of health or medical board to act, a formal, signed complaint must be filed. Simply reporting the activities to these boards via email with links to images on Instagram, Facebook, or YouTube does not give them what they need to *act*.
Massage therapists who are legitimately licensed dare not file complaints about people who are acting illegally because with social media and google reviews it is almost guaranteed that there will be retaliation against the business of the therapist who complains.
This is why it is imperative that people who have been clients of these illegal operations make the complaints.
If you have been to a person posing as a massage therapist or you have been to a licensed massage therapist who performed illegal acts such as reopening surgical incisions an pushing fluid out of those incisions, PLEASE report the person who did that to you.
While it is too late to undo the harm that was done to you, it can help the people who come after you.
While you might not really be concerned at first glance about what happens to others, think about how grateful you would have been if someone had stopped that person before they did it to you.
I Want to Report Someone, But I Don’t Know How
Good News! The links are below! Read this first for guidance.
There are several places where you can report people, and it depends on the state’s individual laws as to what is the best option. It may be best to report to all of these agencies regardless to make sure that regulatory agencies understand the widespread nature of the problem.
Take a few minutes to type up your complaint in a Word document. Once that is done you can simply copy and paste to all of the agencies. It only takes a few more minutes.
Expect for many agencies to blow you off. We are dealing with bureaucracy, after all. Be resolute. Make arguments to them like, “What if this was your mother/daughter/sister who was treated this way? What would YOU do? Where would YOU report it?”
For Licensed Massage Therapists Who Perform Illegal Acts Like Incisional Drainage: Report to the Massage Board for sure. This may be enough, but you might consider for good measure following the additional suggestions for unlicensed people below.
For Unlicensed People Posing as Licensed Massage Therapists:
- Start by reporting to the Massage Board as some states have laws to prosecute people who claim to hold a license, but that don’t and are illegally claiming to be licensed.
- Report to the Department of Health as they oversee issues where people are being subjected to illegal practices. Many Departments of Health only oversee health facilities like nursing homes. Call or email them your complaint stating that there is a person posing as a health professional performing medical procedures and that you want them to look into it.
- Report to the Medical Board because they may work in concert with the Department of Health to ensure that no one is practicing medicine without a license.
- The State Attorney General – this department is a great option because some states have terrible options for reporting unlicensed people. Usually, it is the job of the Attorney General to prosecute people who commit criminal offenses – especially in business. They are there to serve as consumer advocates.
- You might also check with your county and city offices to see if they have a way to report unsafe practices that are a threat to public health.
Many medical boards and health departments may not have a form for this or say that they don’t have jurisdiction over certain people who aren’t medically licensed, but report it anyway. When enough complaints come in, they will start to take note.
When reporting to an agency that says they have no jurisdiction over a person who, for example doesn’t hold a license, you need to be explicit in telling them that these people are ‘practicing medicine without a license’ (be sure to use that phrase exactly in your complaint) and that they are a ‘threat to public health.’
List of States and Regulatory Agencies
Alabama
Alaska
Arizona
Arkansas
- Massage Board Website
- Department of Health Website – Massage Board is part of the Department of Health
- Link to File a Complaint (same as above)
- Medical Board Website
California
- Massage Therapy Council Website
- Massage License Lookup Site– same as therapy council website – it’s a link on the page
- Link to File a Complaint – same as therapy council website – it’s a link on the page
- Department of Public Health Website
- Medical Board Website
Colorado
- Massage Board Website
- Department of Health Website
- Link to File a Complaint – contact directly – info at bottom of page
- Medical Board Website
Connecticut
- Massage Board Website
- Department of Health Website
- Link to File a Complaint – same as above. Connecticut’s massage and health department are the same.
- Medical Board Website
- Link to File a Complaint – same as above. Connecticut’s medical board and health department are the same.
Delaware
- Massage Board Website
- Department of Health Website
- Link to File a Complaint – same as above. Delaware’s Massage Board and Department of Health are the same.
- Medical Board Website
- Link to File a Complaint – same as above. Delaware’s Massage Board and Department of Health are the same.
Florida
- Massage Board Website
- Department of Health Website
- Link to File a Complaint – same as above. Florida health care related complaints are all handled through the Department of Health
- Medical Board Website
- Link to File a Complaint – same as above. Florida health care related complaints are all handled through the Department of Health
Georgia
Hawaii
- Massage Board Website
- Massage License Lookup Site
- Link to File a Complaint – may be anonymous
- Department of Health Website
- Medical Board Website
- Link to File a Complaint – same as above. Hawaii’s Dept of Health and Medical Board have same complaint process.
Idaho
- Massage Board Website
- Department of Health and Welfare Website
- Link to File a Complaint – this is unclear. Perhaps contact the Dept of Health directly and ask.
- Medical Board Website
Illinois
- Massage Board Website
- Department of Health Website
- Medical Board Website
- Link to File a Complaint – same as Department of Health
Indiana
- Massage Board Website
- Massage License Lookup Site
- Link to File a Complaint – via the Attorney General which is then forwarded to the appropriate Board
- Department of Health Website
- Medical Association Website
- Link to File a Complaint – via the Attorney General which is forwarded to the correct licensing
Iowa
Kansas
- Massage Board Website
- Kansas has no state regulation for massage therapists, so no license is required. Suggest reaching out to the Board of Healing Arts (Medical Board) below. Also, you might consider letting them know how important standards are for anyone who puts their hands on the public. They need a massage board and licensure to protect the public!
- Department of Health and Environment – Division of Public Health Website
- Board of Healing Arts (Medical Board) Website
Kentucky
Louisiana
- Massage Board Website
- Department of Health Website
- To File a Complaint call Health Standards Section: 225-342-0138
- State Board of Medical Examiners Website
Maine
- Massage Board Website
- Department of Health and Human Services Website
- Link to File a Complaint – may request to remain anonymous
- Board of Licensure in Medicine Website
Maryland
- Board of Massage Examiners Website
- Department of Health Website
- Link to File a Complaint – Same as Board of Physicians
- Board of Physicians Website
Massachusetts
- Massage Board Website
- Executive Office of Health and Human Services Website
- Board of Registration in Medicine Website
Michigan
- Massage Board Website
- Department of Health and Human Services Website
- Medical Board Website
- Link to File a Complaint – Same as massage board
Minnesota
- Complimentary and Alternative Health Care Practitioners Website – no state board, but licensing is done by city or county, so you must look up the city and county
- Minnesota has no state regulation for massage therapists, so no state license is required.
- Link to File a Complaint for Complementary and Alternative Health Care Practitioners
- Department of Health Website
- Medical Board Website
Mississippi
Missouri
- Board of Therapeutic Massage Website
- Department of Health Website
- Board of Registration for the Healing Arts
Montana
- Massage Board Website
- Massage License Lookup Site
- Link to File a Complaint with Department of Labor and Industry– all complaints are filed through this agency, regardless of licensure
- Department of Public Health and Human Services Website
- Board of Medical Examiners Website
Nebraska
- Massage Board Website
- Massage License Lookup Site – Through Department of Health and Human Services
- Link to File a Complaint – Through Department of Health and Human Services
- Department of Health and Human Services Website
- Department of Medicine and Surgery Website
- Link to File a Complaint – Through Department of Health and Human Services
Nevada
- Massage Board Website
- Board of Health Website
- Link to File a Complaint – unable to locate a current link on website. Suggest calling Phone: 775-684-4200 or sending an email: dpbh@health.nv.gov
- Board of Medical Examiners Website
New Hampshire
- Massage Board Website
- Massage License Lookup Site
- Link to File a Complaint – with the Office of Professional Licensure and Certification
- Department of Health and Human Services Website
- Link to File a Complaint – no apparent way to file a complaint through them. Can’t locate phone number as contact form is currently non-functional
- Medical Board Website
- Link to File a Complaint – with the Office of Professional Licensure and Certification
New Jersey
- Massage Board Website
- Massage License Lookup Site
- Link to File a Complaint – through the Division of Consumer Affairs
- Department of Health Website
- Link to File a Complaint – Legal and Regulatory Compliance
- State Board of Medical Examiners Website
- Link to File a Complaint – through the Division of Consumer Affairs
New Mexico
- Massage Board Website
- Department of Health Website
- Link to File a Complaint – No obvious link or phone number.
- Medical Board Website
New York
- Massage Board Website
- Department of Health Website
- Link to File a Complaint – same as medical board – medical complaint
- Medical Board Website
- Link to File a Complaint – through Department of Health
North Carolina
- Massage Board Website
- Department of Health and Human Services Website
- Link to File a Complaint – through NC Division of Health Service Regulation
- Medical Board Website
North Dakota
- Massage Board Website
- Department of Health Website
- Link to File a Complaint – none available. Suggest calling 701-328-2372
- Board of Medicine Website
Ohio
- Massage Board Website
- Massage License Lookup Site
- Link to File a Complaint – via State Medical Board
- Department of Health Website
- Link to File a Complaint – no specific link for complaints. Recommend submitting your complaint via the contact form.
- State Medical Board Website
Oklahoma
- Massage Board Website
- Massage License Lookup Site – does not seem to exist yet.
- Link to File a Complaint
- Department of Health Website
- Link to File a Complaint – no link available. Suggest mailing your complaint to:
Oklahoma State Department of Health
123 Robert S. Kerr Ave., Suite 1702
Oklahoma City, OK 73102-6406
- Link to File a Complaint – no link available. Suggest mailing your complaint to:
- Medical Board Website
Oregon
- Massage Board Website
- Massage License Lookup Site – unable to find lookup
- Link to File a Complaint
- Department of Health Website
- Medical Board Website
Pennsylvania
- Massage Board Website
- Massage License Lookup Site – through the Department of State
- Link to File a Complaint
- Department of Health Website
- Medical Board Website
- Link to File a Complaint – through the Department of State (same as above)
Rhode Island
- Massage Board Website
- Massage License Lookup Site
- Link to File a Complaint – via the Department of Health
- Department of Health Website
- Link to File a Complaint – same as above
- Medical Board Website
- Link to File a Complaint – via the Department of Health
South Carolina
- Massage/ Bodywork Panel Website
- Massage License Lookup Site – through Labor, Licensing, and Regulation
- Link to File a Complaint – through Labor, Licensing, and Regulation
- Department of Health and Human Services Website
- Link to File a Complaint – through Labor, Licensing, and Regulation
- Board of Medical Examiners Website
- Link to File a Complaint – through Labor, Licensing, and Regulation
South Dakota
- Massage Board Website
- Massage License Lookup Site – it is a downloadable list
- Link to File a Complaint
- Department of Health Website
- Link to File a Complaint – no link exists. Suggest emailing them regarding public health threat DOH.info@state.sd.us
- Board of Medical and Osteopathic Examiners Website
Tennessee
- Board of Massage Licensure Website
- Massage License Lookup Site – through the Department of Health
- Link to File a Complaint – through the Department of Health
- Department of Health Website
- Link to File a Complaint – same as above
- Board of Medical Examiners Website
- Link to File a Complaint – through the Department of Health
Texas
- Massage Board Website
- Massage License Lookup Site – through the Department of Licensing and Regulation
- Link to File a Complaint for someone with a license
- Link to File a Complaint for someone operating WITHOUT a license (Go TEXAS! Why don’t all states have this?)
- Department of State Health Services Website
- Link to File a Complaint – Use the links under the Massage section above
- Medical Board Website
Utah
- Massage Board Website
- Massage License Lookup Site – via the Division of Occupational and Professional Licensing
- Link to File a Complaint – through the Division of Occupational and Professional Licensing
- Interesting note about Utah: “By law, complaints concerning a violation of Utah’s Occupations and Professions laws are not public information.”
- Department of Health Website
- Link to File a Complaint – through the Division of Occupational and Professional Licensing through the Department of Commerce
- Medical Board Website -through the Department of Commerce
- Link to File a Complaint – through the Division of Occupational and Professional Licensing
Vermont
- Massage Board Website
- Massage License Lookup Site – via the Office of Professional Regulation
- Link to File a Complaint – via the Office of Professional Regulation
- Department of Health Website
- Link to File a Complaint – via the Board of Medical Practice
- Board of Medical Practice Website
Virginia
- Massage Board Website – quite strangely, this is under the Board of Nursing. Nursing is an entirely different licensure.
- Massage License Lookup Site
- Link to File a Complaint – via the Department of Health Professions Enforcement Division
- Department of Health Website
- Link to File a Complaint – via the Department of Health Professions Enforcement Division
- Board of Medicine Website
- Link to File a Complaint – via the Department of Health Professions Enforcement Division
Washington
- Massage Board Website (In WA, the Massage Board is regulated under the Department of Health)
- Massage License Lookup Site
- Link to File a Complaint
- Contact Info:
- PO Box 47877
Olympia, WA 98504-7877
Phone: 360-236-4700
Fax: 360-236-4818
Email: hpqa.csc@doh.wa.gov
- PO Box 47877
- Department of Health Website (same as above – in Washington, the Dept of Health and Massage Board are the same agency)
- Medical Commission Website
West Virginia
- Massage Board Website
- Department of Health Website
- Link to File a Complaint
- Board of Medicine Website
Wisconsin
- Massage Board Website – part of the Department of Safety and Professional Services
- Department of Health Services Website
- Medical Board Website – part of the Department of Safety and Professional Services
- Link to File a Complaint (same as above)
Wyoming
- Massage Board Website – No board exists in the State of Wyoming
- Wyoming has no state regulation for massage therapists, so no license is required. Let’s get with it, Wyoming!! Massage is a professional service and to protect public health, it needs licensure and regulation!
- Department of Health Website
- Link to File a Complaint – General contact page as no complaint site can be found for anything related to massage
- Board of Medicine Website
- Office of the Attorney General – Consumer Complaint Department link